Artificial Neural Networks For Marketing

Artificial Neural Networks are progressive learning systems modeled after the human brain that continuously improve their function over time. Artificial neural networks can be effective in gathering and extracting the relevant information from big data, identify valuable trends, relationships and connections between the data, and then rely on the past outcomes and behaviors to help identify and implement the best marketing tactics and strategies.

Artificial Neural Networks For MarketingThe human brain consists of 100 billion cells called neurons. The neurons are connected together by synapses. If sufficient synaptic inputs to a neuron fire, that neuron will also fire. This process is called “thinking”.

Artificial neural networks are a form of computer program modeled after the way the human brain and nervous system works. It is not necessary to model the biological complexity of the human brain at a molecular level, just its higher level rules.

Common practical uses of Neural Networks are for character recognition, image classification, speech recognition, facial recognition, etc. They are also used for Predictive Analytics. Read our article on HOW LEADING TECHNOLOGY COMPANIES ARE USING ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING.

Artificial Neural Networks(ANN) are a series of interconnected artificial processing neurons functioning in unison to achieve desirable outcomes.

Artificial neurons are elementary units in an artificial neural network. Each artificial neuron receives one or more inputs and sums them to produce an output. Think of artificial neurons as simple storage containers.

Artificial Neural Networks are comprised of three main parts: the input layer, the hidden layer, and the output layer. Note that you can have n hidden layers. The term “deep” learning implies multiple hidden layers. Each layer is a one dimensional array.

During processing each input is separately weighted, and the sum is passed through a non-linear function known as an activation function or transfer function to the next set of artificial neurons.

Using trial and error learning methods neural networks detect patterns existing within a data set ignoring data that is not significant, while emphasizing the data which is most influential.

From a marketing perspective, neural networks are a form of software tool used to assist in decision making. Neural networks are effective in gathering and extracting information from large data sources and identify the cause and effect within data. These neural nets through the process of learning, identify relationships and connections between databases. Once knowledge has been accumulated, neural networks can be relied on to provide generalizations and can apply past knowledge and learning to a variety of situations.

Neural networks help fulfill the role of marketing companies through effectively aiding in market segmentation and measurement of performance while reducing costs and improving accuracy. Due to their learning ability, flexibility, adaption and knowledge discovery, neural networks offer many advantages over traditional models. Neural networks can be used to assist in pattern classification, forecasting and marketing analysis.


Keras

KerasKeras is an open source neural network library written in Python. Keras was conceived to be an interface rather than a standalone machine-learning framework. It offers a higher-level, more intuitive set of abstractions that make it easy to develop deep learning models regardless of the computational backend used. It is capable of running on top of TensorFlow, Microsoft Cognitive Toolkit or Theano.

Designed to enable fast experimentation with deep neural networks, it focuses on being user-friendly, modular, and extensible. It was developed as part of the research effort of project ONEIROS (Open-ended Neuro-Electronic Intelligent Robot Operating System), and its primary author and maintainer is François Chollet, a Google engineer.

Keras contains numerous implementations of commonly used neural network building blocks such as layers, objectives, activation functions, optimizers, and a host of tools to make working with image and text data easier.

Keras allows use of distributed training of deep learning models on clusters of Graphics Processing Units (GPU). Keras allows users to productize deep models on smartphones (iOS and Android), on the web, or on the Java Virtual Machine.

Keras Resources

Official Website: https://keras.io/


TensorFlow

TensorFlowTensorFlow was originally developed by the Google Brain Team within Google’s Machine Intelligence research organization for machine learning and deep neural networks research.

TensorFlow is a Python-friendly open source machine learning framework for numerical computation that makes acquiring data, training models, serving predictions, and refining future results easier. TensorFlow bundles together a slew of machine learning and deep learning(neural networking) models and algorithms.

TensorFlow computations are expressed as stateful dataflow graphs. The name TensorFlow derives from the operations that such neural networks perform on multidimensional data arrays. These arrays are referred to as “tensors”.

TensorFlow Diagram

TensorFlow is cross-platform. It runs on nearly everything: GPUs and CPUs—including mobile and embedded platforms—and even tensor processing units (TPUs), which are specialized hardware to do tensor math on.

Keras is a popular high level interface to TensorFlow.

TensorFlow Resources

Official Website: https://www.tensorflow.org/


How Leading Technology Companies Are Using Artificial Intelligence And Machine Learning

Artificial Intelligence looks for patterns, learns from experience, and predicts responses based on historical data. Artificial Intelligence is able to learn new things at incredible speeds. Artificial Intelligence can be used to accurately predict your behavior and preempt your requests.

Artificial Intelligence And Machine LearningArtificial Intelligence and Machine Learning are shaping many of the products and services you interact with every day. In future blog posts I will be discussing how Artificial Intelligence, Machine Learning, Neural Networks, and Predictive Analytics are being used by Marketers to achieve competitive advantage.

AI’s (Artificial Intelligence) ability to simulate human thinking means it can streamline our lives. It can preempt our needs and requests, making products and services more user friendly as machines learn our needs and figure out how to serve us better.

Here are how some of the top companies are using Artificial Intelligence.

Google

Google is investing heavily in Artificial Intelligence and Machine Learning. Google acquired the AI company DeepMind for the energy consumption, digital health and general purpose Artificial Intelligence programs. It is integrating it into many of its products and services. They are primarily using TensorFlow – an open source software library for high performance numerical computation. They are using Artificial Intelligence and pattern recognition to improve their core search services. Google is also using AI and machine learning for their facial recognition services, and for natural language processing to power their real-time language translation. Google Assistant uses Artificial Antelligence, as does the Google Home series of smart home products, like the Nest thermostat. Google is using a TensorFlow model in Gmail to understand the context of an email and predict likely replies. They call this feature “Smart Replies.” After acquiring more than 50 AI startups in 2015-16, this seems like only the beginning for Google’s AI agenda. You can learn more about Google’s AI projects here: ai.google/.

Amazon

Amazon has been investing heavily in Artificial Intelligence for over 20 years. Amazon’s approach to AI is called a “flywheel”. At Amazon, the flywheel approach keeps AI innovation humming along and encourages energy and knowledge to spread to other areas of the company. Amazon’s flywheel approach means that innovation around machine learning in one area of the company fuels the efforts of other teams. Artificial Intelligence and Machine learning (ML) algorithms drive many of their internal systems. Artificial Intelligence is also core to their customer experience – from Amazon.com’s recommendations engine that is used to analyze and predict your shopping patterns, to Echo powered by Alexa, and the path optimization in their fulfillment centers. Amazon’s mission is to share their Artificial Intellgience and Machine Learning capabilities as fully managed services, and put them into the hands of every developer and data scientist on Amazon Web Services(AWS). Learn more about Amazon Artificial Intelligence and Machine Learning.

Facebook

Facebook has come under fire for their widespread use of Artificial Intelligence analytics to target users for marketing and messaging purposes, but they remain committed to advancing the field of machine intelligence and are creating new technologies to give people better ways to communicate. They have also come under fire for not doing enough to moderate content on their platform. Billions of text posts, photos, and videos are uploaded to Facebook every day. It is impossible for human moderators to comprehensively sift through that much content. Facebook uses artificial intelligence to suggest photo tags, populate your newsfeed, and detect bots and fake users. A new system, codenamed “Rosetta,” helps teams at Facebook and Instagram identify text within images to better understand what their subject is and more easily classify them for search or to flag abusive content. Facebook’s Rosetta system scans over a billion images and video frames daily across multiple languages in real time. Learn more about Facebook AI Research. Facebook also has several Open Source Tools For Advancing The World’s AI.

Microsoft

Microsoft added Research and AI as their fourth silo alongside Office, Windows, and Cloud, with the stated goal of making broad-spectrum AI application more accessible and everyday machines more intelligent. Microsoft is integrating Artificial Intelligence into a broad range of Microsoft products and services. Cortana is powered by machine learning, allowing the virtual assistant to build insight and expertise over time. AI in Office 365 helps users expand their creativity, connect to relevant information, and surface new insights. Microsoft Dynamics 365 business applications that use Artificial Intelligence and Machine Learning to analyze data to improve your business processes and deliver predictive analytics. Bing is using advances in Artificial Intelligence to make it even easier to find what you’re looking for. Microsoft’s Azure Cloud Computing Services has a wide portfolio of AI productivity tools and services. Microsoft’s Machine Learning Studio is a powerfully simple browser-based, visual drag-and-drop authoring environment where no coding is necessary.

Apple

Apple is the most tight-lipped among top technology companies about their AI research. Siri was one of the first widely used examples of Artificial Intelligence used by consumers. Apple had a head start, but appears to have fallen behind their competitors. Apple’s Artificial Intelligence strategy continues to be focused on running workloads locally on devices, rather than running them on cloud-based resources like Google, Amazon, and Microsoft do. This is consistent with Apple’s stance on respecting User Privacy. Apple believes their approach has some advantages. They have a framework called Create ML that app makers can use to train AI models on Macs. Create ML is the Machine Learning framework used across Apple products, including Siri, Camera, and QuickType. Apple has also added Artificial Intelligence and Machine Learning to its Core ML software allowing developers to easily incorporate AI models into apps for iPhones and other Apple devices. It remains to be seen if Apple can get developers using the Create ML technology, but given the number of Apple devices consumers have, I expect they will get some traction with it.

These are just a few examples of how leading technology companies are using artificial intelligence to improve the products and services we use everyday.


Facebook Usage Declines

42% of Facebook users say they have taken a break from checking the platform for a period of several weeks or more. 26% say they have deleted the Facebook app from their cellphone.

42 Percent of Facebook Users Taking A BreakAccording to Pew Research Facebook users continue to reduce the amount of time they are spending on the platform. Just over half of Facebook users ages 18 and older (54%) say they have adjusted their privacy settings in the past 12 months, according to a new Pew Research Center survey. Around four-in-ten (42%) say they have taken a break from checking the platform for a period of several weeks or more, while around a quarter (26%) say they have deleted the Facebook app from their cellphone. All told, some 74% of Facebook users say they have taken at least one of these three actions in the past year.

The findings come from a Pew Research survey of U.S. adults conducted May 29, 2018 through June 11, 2018.

Younger Facebook Users Adjusting Privacy SettingsThere are, however, age differences in the share of Facebook users who have recently taken some of these actions. Most notably, 44% of younger users (those ages 18 to 29) say they have deleted the Facebook app from their phone in the past year, nearly four times the share of users ages 65 and older (12%) who have done so. Similarly, older users are much less likely to say they have adjusted their Facebook privacy settings in the past 12 months: Only a third of Facebook users 65 and older have done this, compared with 64% of younger users. In earlier research, Pew Research Center has found that a larger share of younger than older adults use Facebook. Still, similar shares of older and younger users have taken a break from Facebook for a period of several weeks or more.

42 percent of the audience not using the platform should translate to fewer daily active users. More than half of the audience changing the privacy settings should mean less opportunity for accurate ad targeting, and lower efficiency of advertising on Facebook.

Full Article at Pew Research.